Good design should be inclusive and accessible — but what’s the difference?

Did you know TNW Conference has a track fully dedicated to exploring new design trends this year? Check out the full ‘Sprint’ program here. What does someone who’s hard of hearing, someone with a severe ear infection, and a commuter on a packed subway who forgot their earphones have in common? They would all struggle to interact with audio content in a digital interface. There are two primary ways to approach design that can solve problems such as this: accessible design and inclusive design. Accessible design has guidelines in place to assist people who are hard of hearing. But UX designers following those…

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