AI algorithms are puzzled by our online behavior during the coronavirus pandemic

At some point, every one of us has had the feeling that online applications like YouTube, Amazon, and Spotify seem to know us better than ourselves, recommending content that we like even before we say it. At the heart of these platforms’ success are artificial intelligence algorithms—or more precisely, machine learning models—that can find intricate patterns in huge sets of data. Corporations in different sectors leverage the power of machine learning along with the availability of big data and compute resources to bring remarkable enhancement to all sorts of operations, including content recommendation, inventory management, sales forecasting, and fraud detection. Yet, despite…

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